Never Miss Another Call Again ...
No more missed opportunities
Introducing Zoe Intelligent AI Virtual Assistant Available 24/7
Introducing Zoe your super intelligent AI Virtual assistant available 24/7
Live Demo Call
Trusted By
The Problem
The Hidden Cost of Missed Calls For UK Dental Clinics
32%
Call Go Unanswered
Only 68% of new patient calls to dental practices are actually answered
23%
Average Conversion Rate
For every 100 calls, only 23 become new patients in the average practice
35%
Missed Call Rate
Typical practices miss over 1 in 3 calls from prospective patients
£120,000 average lost revenue from missed & poorly handled calls
Sources : NHS Dental Statistics England 2023/24 | GP Patient Survey Dental Results | Peer Logic Research | Golden Proportions Marketing
The Solution
ZOE - AI Reception Assistant
100% GDPR Compliant
Available support 24/7 - 365 Days
Multilingual 60+ languages
100% Practise knowledge base
Booking, rescheduling appointments
Call Forwarding.
Reports and Analytics
Text or What’s App follow ups and Reminders,
Re Marketing via WhatsApp conversational messaging
Outbound calling
API connection to all major booking systems
Website chatbot integration
Advanced workflows, connections to CRM and apps
Hear Zoe Handle a Live Implant Inquiry
Press Play on the image and experience our AI assistant Zoe professionally managing a call from a potential implant patient.
Listen as she explains our process for providing accurate quotes through a complimentary consultation (worth £350) including full examination, digital X-rays, and 3D scans.
This is how we ensure no inquiry goes unanswered – 24/7 professional service that converts calls into appointments.
Professional Call Handling Procedure
Primary Call Management
- Zoe handles all incoming calls and frequently asked questions
- Records contact information and maintains call logs
- Takes comprehensive messages and notifies relevant team members
- Manages emergency calls (000) with appropriate escalation
- Transfers calls for booking requests and client record modifications
Zoe answers all calls
FAQ’s
Stores Names & Numbers
Takes messages
Notifies team
Adds to call log
Handles all OOO calls
Hands over for all bookings
Or client record edits
Backup Reception Protocol
- Reception team provides call coverage during high-volume periods
- Zoe assumes overflow duties when all lines are occupied
- Handles inquiries, documentation, and team notifications
- Manages emergency calls and transfers booking-related requests
- Records detailed messages including preferred appointment times, treatment specifications, and client details
Reception Team answer all calls
When all lines are busy
Zoe pick up, answers FAQ’s
Takes messages
Notifies team
Adds to call log
Handles all OOO calls
Hands over for all bookings Or client record edits or takes message including ideal booking slot, treatment name DOB
Flexible Call Management
- Manual activation for scheduled operational periods
- Covers holiday schedules, lunch breaks, and staff meetings
- Accommodates planned staff absences and team events
Manually switch ON | OFF
Holidays
Lunch Breaks
Staff Meetings
Staff Absences
Getting started is painless (we promise)
1
Discovery
Answer a few simple questions, and we will quickly customize Zoe specifically to your clinic’s services and preferences.
2
Setup
Connects to your existing practice phone number and PMS. Important calls can be routed to your regular phones too.
3
Review & Approved
Easily see the call process and instructions in natural language. Adjust anytime with ease.
4
Go Live!
Get started immediately- significantly reduce interruptions, relieve staff, and attract new patients.
Our Al receptionist is highly flexible: It can function continuously or simply come online during busy or out-of-office hours-custom-tailored for your specific needs.
PRICING GUIDE
Every Practice is Different - So is Our Pricing
Discover your potential savings and missed opportunities below
Current Staff Costing
Your current staff member costs circa £37,000 per year (including holidays, sick leave, and overhead) but only works business hours
Why AI Agents Make Financial Sense
- 24/7 availability – Never miss another call or online inquiry
- Scalable efficiency – One AI agent handles multiple staff roles
- Consistent performance – No sick days, bad moods, or training gaps
- Custom integration – Works with your existing practice management software and social media
Investment Returns by Practice Size
- Small practices: Save £15,000-25,000 annually
- Medium practices: Save £50,000-80,000 annually
- Large practices: Save £100,000+ annually
Plus recover that £120,000 in lost revenue from missed opportunities.
Sources : NHS Dental Statistics England 2023/24 | GP Patient Survey Dental Results | Peer Logic Research | Golden Proportions Marketing
PRICING GUIDE
Every Practice is Different - So is Our Pricing
Discover your potential savings and missed opportunities below
Current Staff Costing
Your current staff member costs £37,000 per year (including holidays, sick leave, and overhead) but only works business hours. Meanwhile, research shows the average dental practice loses £120,000 annually through missed or poorly handled calls.
Why AI Agents Make Financial Sense
- 24/7 availability – Never miss another call or online inquiry
- Scalable efficiency – One AI agent handles multiple staff roles as you grow
- Consistent performance – No sick days, bad moods, or training gaps
- Custom integration – Works with your existing practice management software and social media
- Investment Returns by Practice Size
- Small practices: Save £15,000-25,000 annually
- Medium practices: Save £50,000-80,000 annually
- Large practices: Save £100,000+ annually
Plus recover that £120,000 in lost revenue from missed opportunities.
Sources : NHS Dental Statistics England 2023/24 | GP Patient Survey Dental Results | Peer Logic Research | Golden Proportions Marketing
Detailed Breakdown
The True Cost of Human Staff
When you factor in salary, holidays, sick leave, training, and overhead costs, a full-time staff member handling calls and patient communications costs your practice approximately £37,000 per year. But here’s what that investment doesn’t guarantee:
- 24/7 availability – Your staff go home, take breaks, and need holidays
- Consistent performance – Even the best employees have off days
- Zero missed calls – Research shows the average dental practice loses £120,000 in potential revenue annually through missed or poorly handled calls
- Scalability – Adding more staff means multiplying these costs
Practice Size and Call Volume Breakdown
- Small practices (1-2 dentists): Basic call handling and appointment booking
- Medium practices (3-5 dentists): Multi-location support, specialist referrals, complex scheduling
- Large practices (6+ dentists): Department routing, advanced patient triage, multiple location coordination
The scalability advantage: While you’d need to hire multiple staff members as your practice grows, one AI agent can handle the workload of several employees – making larger practices incredibly cost-effective per patient interaction.
Social Media Integration Capabilities
Your AI agent seamlessly connects with your digital presence:
- Facebook: Respond to patient inquiries, manage reviews, engage with positive comments
- Instagram: Handle direct messages, respond to story mentions
- X (Twitter): Monitor mentions, provide customer service
- Google My Business: Manage reviews and questions
Each platform integration is tailored to your practice’s social media strategy and patient demographics.
Custom System Integrations
No two practices use identical software systems. Your AI agent can integrate with:
- Practice Management Software (Dentally, Software of Excellence, R4, etc.)
- Payment Processing Systems
- Insurance Verification Platforms
- Email Marketing Tools
- Website Chat Systems
- SMS Communication Platforms
Advanced Functionality Options
Depending on your practice’s needs:
- Multi-language support for diverse patient populations
- Specialist referral coordination for complex cases
- Insurance pre-authorization assistance
- Treatment plan follow-up sequences
- Emergency vs. routine call prioritization
- Compliance recording and documentation
Ready for a Custom Quote?
Because every dental practice is unique, we provide personalized pricing based on your specific requirements. Our consultation process evaluates:
- Your current call volume and patient communication needs
- Existing software systems requiring integration
- Social media presence and engagement goals
- Growth projections and scalability requirements
Contact us for a no-obligation consultation where we’ll analyse your practice’s needs and provide a tailored solution that delivers measurable ROI from day one.
DENTAL
AI CALL REPORTS
27.06.25
£300
per month
- Instant FAQ responses - No more "please hold" for basic questions
- 24/7 availability - Capture after-hours inquiries
- Seamless booking handoff - Your team handles all appointments
- Professional call handling - Al steps in when you're busy with patients
- Perfect starting point - Experience Al benefits risk-free
What’s Included:
- Call charges: 0.12p per minute
- FREE setup & training included
- Annual plan: £2,880 (save £720)
- Cancel anytime after trial
£500
per month
- Everything in Starter plus advanced features
- Direct booking integration - Al books appointments automatically
- Patient text confirmations - Automated reminders & follow-ups
- Advanced analytics dashboard - Detailed call insights
- Call recordings & transcripts - Full conversation history
What’s Included:
- £2,500 one-time setup for API integration
- Call charges: 0.10p per minute
- Annual plan: £4,800 (save £1,200)
- Priority support included
40+Native App Integrations
FAQ
AI Receptionist FAQ for Dental Practices
1. Will the AI replace my existing receptionist staff?
Answer: Absolutely not. Our AI receptionist is designed to support your human team, not replace them. In Phase 1, the AI only handles frequently asked questions and after-hours calls, then seamlessly transfers booking requests to your existing staff. Think of it as having an extra team member who never takes a break, allowing your human receptionists to focus on more complex patient needs and providing better personal service.
2. What happens if a patient doesn't want to speak to an AI?
Answer: No problem at all. Our AI immediately offers patients the option to speak with a human receptionist at any point during the call. We’ve designed it to be transparent about being an AI assistant, and many patients actually prefer the instant responses for simple questions like opening hours or preparation instructions. For those who prefer human interaction, the handoff is seamless and immediate.
3. How quickly can we get this set up, and will it disrupt our current systems?
Answer: The beauty of our Starter plan is zero disruption. We can have your AI receptionist handling FAQs within 2-3 days with no integration to your existing practice management system required. Your current phone system, booking process, and staff workflow remain exactly the same. The AI simply captures overflow calls and common inquiries, then passes booking requests to your team as normal.
4. What if the AI gives patients incorrect information about our practice?
Answer: We build the AI’s knowledge base directly from your website, practice information, and approved FAQ responses that you provide. Before going live, you’ll review and approve all responses. The AI is programmed to say “let me connect you with our team” for any question it’s not 100% certain about. Plus, all calls are recorded with transcriptions, so you can monitor and refine responses based on real patient interactions.
5. How much does this cost compared to hiring additional reception staff?
Answer: Taking into account that our AI receptionist can handle 10 calls simultaneously and has no downtime the costs can be as low as 5% of a full-time receptionist’s salary. The 2-week free trial lets you see the value before any commitment. After that, our monthly fee is typically less than what you’d pay for just two days of temporary reception cover. When you consider it works 24/7 including weekends and holidays, the cost savings are substantial while actually improving patient service.
6. Can the AI handle our specific dental terminology and procedures?
Answer: Yes, absolutely. We customize the AI’s knowledge base with your specific services, procedures, and terminology. Whether you offer Invisalign, dental implants, cosmetic procedures, or specialized treatments, the AI learns your exact offerings and can provide accurate information about preparation requirements, recovery time, and basic procedure details. It’s trained specifically on dental practices, not generic customer service.
7. What about patient confidentiality and GDPR compliance?
Answer: Patient privacy is our top priority. Our system is 100% GDPR compliant with all data stored securely in UK servers. The AI doesn’t access patient records or medical history – it only handles general practice information and FAQ responses. Any personal information shared by callers (names, contact details) is encrypted and can be automatically deleted according to your data retention policies.
8. How do we know the AI is actually helping our practice?
Answer: We provide detailed analytics showing exactly how many calls the AI handled, what questions were asked, how many after-hours inquiries were captured, and which calls were transferred to your staff. You’ll see metrics like missed call reduction, response times, and patient satisfaction scores. Most practices see a 70%+ reduction in missed calls within the first week of the trial.
9. What happens when we're ready for the AI to handle appointment bookings directly?
Answer: That’s our Business Plan service. Once you’re comfortable with how the AI handles FAQs and you’ve seen the results, we can integrate directly with your practice management system (R4, Exact, Software of Excellence, etc.). This allows the AI to check availability, book appointments, send confirmations, and handle cancellations automatically. This upgrade is entirely optional and only happens when you’re ready.
10. What if we're not satisfied with the service during the trial?
Answer: Simply contact us and we’ll remove the AI receptionist immediately – no questions asked, no fees charged. The trial is completely risk-free because we’re confident you’ll see the value. Most practices that try our system end up wondering how they managed without it. If for any reason it’s not right for your practice, you can stop anytime during the trial period with no obligation whatsoever.
Transform Your Practice with AI
Never miss another call. Our AI reception system answers 100% of calls, converts more patients, and integrates seamlessly with your practice management system
